Privacy Policy
Ackermans Pharmacy is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Protection of Personal Information Act (POPIA). This policy outlines how we collect, store, and protect your data.
Information We Collect
We may collect personal information that you provide to us directly when you create an account, place an order, contact us for support, subscribe to our newsletter, or participate in surveys or promotional offers.
The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Medical history, where necessary for prescription medications
The Purpose of Collecting Your Information
- To process and fulfil your orders
- To communicate with you regarding your orders and inquiries
- To improve our products and services
- To comply with legal obligations and the storage of personal information
Data Security and Storage
Ackermans Pharmacy takes appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your personal information will be stored securely on protected servers and in accordance with applicable legal standards. We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
- Service providers: We may share your information with third-party service providers who assist in operating our website, conducting our business, or servicing you (for example, payment processors and delivery services), provided they agree to keep your information confidential.
- Legal compliance: We may disclose information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights or those of others.
Your Rights Under POPIA
Under POPIA, you have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to request correction of inaccurate personal data
- The right to request deletion of your personal data under certain circumstances
To exercise these rights, please contact us using the contact details provided at the end of this policy.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website.
Changes to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Phone: (011) 828 9000
Email: ackermans@ackmain.com